website

GENERAL INFORMATION

Most frequently asked questions

How do I order?

Follow the steps described below to successfully complete the desired order from www.ellaflowerdesign.ro :

1. Identify and select the desired products using the Add to cart option
2. Complete the order
3. Pay for the products by completing the billing/payment form

The final cost of the products includes the value added tax regulated by the Romanian tax authorities. By placing an electronic or telephone order on www.ellaflowerdesign.ro you agree to the form of communication (telephone or e-mail) through which the site conducts its operations.

If you have problems related to an order, which do not seem to be able to be solved by e-mail, phone or with the person you spoke with, you can contact Gabi, for a free internal reconciliation at contact@ellaflowerdesign.ro , phone +40 722 600 919

Thank you!

Payment methods

1. Online with bank card via ShopifyPayment (Visa/Mastercard).
If you have chosen the payment method "Online by bank card" it is necessary to fill in a form with your card information on the secure page of the payment processor.

2. Payment at destination - Cash on delivery

3. Payment by bank transfer to the company account, based on the invoice issued by the supplier www.ellaflowerdesign.ro

Methods of delivery

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ELLA Flower Design products

SC ELLA FLOWER & MOSS SRL reserves the right to operate at any time, any changes to the prices and technical data present on the website www.ellaflowerdesign.ro , without prior notice. The technical data present on the website www.ellaflowerdesign.ro are informative and do not represent a contractual obligation. The photos on the website www.ellaflowerdesign.ro are informative and there may be differences between them and the product. There may be differences of 20%.

www.ellaflowerdesign.ro does not request, use or retain any information about the cards used for online payment.

For suggestions or complaints, please contact us at contact@ellaflowerdesign.ro or by phone at +40 722 600 919 .